We make every effort to accommodate changes to an existing order before shipment. Please email us at info@remausa.com as soon as possible.

We make every effort to accommodate cancellation requests before shipment. Customized tanks and special-order items may not be eligible for cancellation. Please verify all tank fitting sizes and specifications before ordering. For standard product options, view our condensate return systems and return tanks.

Most standard return tank orders ship in 1-2 weeks. Small parts typically ship within 1-2 business days. Lead times for larger systems, pumps, and custom fabrications may vary. We will contact you if we expect long delays or if items are out of stock. You can review our available boiler feed and condensate return systems and receiver tanks here.

Yes. We can often customize tank fittings, vent connections, return inlets, thermometer openings, and other application-specific details. Contact info@remausa.com to discuss your system, or review our standard condensate return systems and return tanks.

A condensate return tank collects hot condensate water from steam equipment and stores it before the water is pumped back into the boiler system. Returning condensate helps reduce water consumption, lower energy loss, and improve overall steam system efficiency.

Tank sizing depends on condensate load, boiler horsepower, surge volume, and return timing. If you are unsure, review our condensate return systems and return tanks, or email us at info@remausa.com with your boiler information so we can help recommend the correct size.

Yes. In many applications, the receiver tank can be replaced while keeping the existing pump, controls, and piping layout. This is common when the original tank has rusted, developed leaks, or reached the end of its service life.

Service life depends on water quality, operating temperature, system conditions, and tank material. Steel tanks can provide many years of service in standard applications, while stainless steel tanks are often selected where increased corrosion resistance is needed.

Yes. We can often help identify a comparable replacement for an existing tank, pump, or system. Send your model number, photos, dimensions, pump data, and any nameplate information to info@remausa.com. You can also browse our replacement system options, return tanks, and pump page.

Pump options vary based on tank size, boiler pressure, flow requirements, horsepower, voltage, and phase. We can help recommend the proper pump configuration for your application. Start by viewing our condensate return systems, Burks pump series, or contact info@remausa.com.

We will contact you after you have made the purchase and let you know the availability. You can then let us know if you want to keep the order and wait or choose to receive a refund. Pump and part inventory fluctuate daily.

We accept American Express, Discover, Mastercard, Visa, PayPal, Diners Club, Google Pay, Apple Pay, and Shop Pay.

Sales tax is calculated automatically based on applicable tax rules tied to the order location and shipping destination.

Most items purchased through Rema LLC are returnable within 30 days if they are new and unused. Returned merchandise is inspected before a refund is issued. Tanks and related equipment that have been installed or used are generally not returnable unless there is a verified defect, such as a leak. Return shipping is typically the responsibility of the customer unless otherwise approved by Rema LLC.

Contact info@remausa.com to start the process. We will issue return instructions and a Return Reference number if applicable.

Contact us immediately at info@remausa.com and include your order number plus photos of the package and damaged item.